Showcasing My Professional Journey

About Me

Visionary technology leader with 24 years of experience in driving innovative technology strategies, digital transformation, and long-term business planning. Proven track record in shaping technology roadmaps, aligning them with business objectives, and implementing transformative solutions. Adept at leading strategic planning initiatives, including operating model design, application modernization, and evaluating emerging technologies. Skilled in managing cross-functional teams, fostering innovation, and delivering measurable business outcomes. Known for strong communication, stakeholder management, and the ability to drive forward-looking strategies in complex, regional environments.

Work Experience

Analytics & AI Practice Lead

Head of Operations

7 yrs

8 yrs

5 yrs

5 yrs

Senior Project Director

Senior Systems Consultant

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NICE Systems, Singapore

GfK Asia Singapore, Malaysia

Synovate Singapore, UK, Malaysia

StarHub Singapore

Skills

Areas of Expertise

Customer Experience

Analytics

Contact Centers

Operations

Tech & AI solutions

Market Intelligence

Interests

Romeo has been an invaluable asset to our team, consistently going above and beyond to contribute to the success of our projects and leadership initiatives. His dedication, expertise, and collaborative spirit have made a significant impact on our busines

★★★★★

Julie Shin, Global Category Director